Question 1

What forms of payment do we accept?

Accepted Answer

We accept all major credit cards, debit cards, checks, and cash.

Question 2

Do we accept medicare?

Accepted Answer

We do not accept medicare as a form of payment.

Question 3

When do we require payment for services rendered?

Accepted Answer

We ask for payment at the time of service.

Question 4

What is the price of the initial consultation?

Accepted Answer

An initial consultation with Dr. Schultz costs $250. The initial consultation fee for other providers is credited against future care.

Question 5

Can you provide pricing for specific services?

Accepted Answer

We have found that it is not helpful to provide pricing over the phone. Our concierge level of dermatologic care ensures that you receive the proper attention, care, and service necessary to solve your skin care problems and achieve your cosmetic goals. We cannot collect sufficient information over the phone to provide an accurate price, which misleads expectations. Instead, we recommend visiting for an initial consultation so that we can provide you with the best care and estimates possible.

Question 6

Does Dr. Schultz offer weekend appointments?

Accepted Answer

Dr. Schultz does not offer weekend hours, however, he or another medical provider on his team is always available for a medical emergency.

Question 7

Does Dr. Schultz have any late-day hours?

Accepted Answer

Our hours can be seen on our Book an Appointment page.

Question 8

What are Dr. Schultz’s Friday hours?

Accepted Answer

Dr. Schultz does not work every Friday, and the Fridays that he does work, his office hours end at 1p EST. However, his wonderfully experienced team of Physician’s Assistants and Nurses are available all day Friday to provide medical care and the services you’re seeking even if Dr. Schultz is not in the office at that time. These providers also offer separate pricing.

Question 9

Is Dr. Schultz the only doctor at the practice?

Accepted Answer

In addition to Dr. Schultz, we have a wonderfully experienced team of Physician’s Assistants and Nurses who have been training under Dr. Schultz for decades and who can offer many of the services that Dr. Schultz does. If Dr. Schultz is not available, we highly recommend your exploring the availability of these other provides, as well as their differentiated pricing.

Question 10

How should I prepare for my cosmetic appointment?

Accepted Answer

We ask that you arrive to the office with a clean, makeup-free face on the day of your appointment. If you have makeup on, we can of course help you remove it. You should expect to detail your current skincare regimen and medications so we may best tailor our recommendations and treatments to give you the most desirable outcome.

Question 11

Will I have downtime after cosmetic treatments?

Accepted Answer

Cosmetic services do not typically require downtime. Our signature no-downtime peel lives up to its name allowing you to apply makeup immediately after and does not require any special care post-treatment. There is always a chance of bruising following cosmetic injections. If you are to bruise, this typically resolves in 3-5 days and can be covered with makeup.

Question 12

Can I have cosmetic treatments on the day of my initial consultation?

Accepted Answer

Absolutely! Your treatment plan can begin on the day of your initial cosmetic consultation. In some cases, we may recommend that we space out your initial treatments into two or more visits to give you the best result.

Question 13

What’s the difference between cosmetic and medical dermatology?

Accepted Answer

Cosmetic Dermatology refers to the practice of performing procedures aimed at improving and maintaining the appearance of the skin and body. Cosmetic procedures are not considered medically necessary and are never eligible for reimbursement from insurance companies. Examples of common cosmetic treatments include botox injections, laser hair removal, filler injections, and non-surgical fat reduction. Medical Dermatology, on the other hand, is the practice of diagnosing, treating, and managing hair, skin, and nail diseases. Common medical dermatologic concerns include early detection and prevention of skin cancers, skin cancer treatment, acne, psoriasis, and hair loss.

Question 14

Do we take medical insurance as a form of payment?

Accepted Answer

We do not accept insurance as a form of payment. However, we do encourage you to submit our invoices to your insurance provider in an effort to procure any level of reimbursement you are entitled to.

Question 15

Do we submit your invoices to insurance or do you have to?

Accepted Answer

Unfortunately, we will not submit your invoice to insurance. However, we will provide you with the invoice required by the insurance company that you can submit yourself.

Question 16

What’s the difference between medical and cosmetic dermatology?

Accepted Answer

Medical Dermatology is the practice of diagnosing, treating, and managing hair, skin, and nail diseases. Common medical dermatologic concerns include early detection and prevention of skin cancers, skin cancer treatment, acne, psoriasis, and hair loss. Cosmetic Dermatology, on the other hand, refers to the practice of performing procedures aimed at improving and maintaining the appearance of the skin and body. Cosmetic procedures are not considered medically necessary and are never eligible for reimbursement from insurance companies. Examples of common cosmetic treatments include botox injections, laser hair removal, filler injections, and non-surgical fat reduction.

Question 17

Are laser treatments safe?

Accepted Answer

Lasers are safe and effective only when operated by licensed, trained professionals. Dr. Neal Schultz was at the forefront of cosmetic laser use, with over 25 years of experience utilizing them to improve his patients’ skin. His staff also has extensive experience and certifications—in addition to being mentored and trained by Dr. Schultz. In our practice, only Nurses, Physician Assistants, or Dr. Schultz perform laser treatments. Prior to every laser treatment, your skin will be assessed to ensure safe, effective treatment. The laser treatment will also be specifically tailored to you to further ensure safe and outstanding outcomes.

Question 18

How should I prepare for my laser appointment?

Accepted Answer

You should arrive to the office with a clean, makeup-free face. Of course, if you have makeup on, we can help you remove it. If you are having laser hair removal, please arrive with the area to be treated cleanly, closely shaven and free of any lotions or creams. In addition, you should avoid waxing or tweezing your hair in the treatment area for four weeks prior to treatment. We also ask that you avoid using any prescription retinoids or products containing retinol for a minimum of three days prior to your appointment. Chemical peels and microdermabrasion should be avoided for two weeks prior to your appointment unless otherwise directed by our providers.

Question 19

Will I have downtime after my laser procedure?

Accepted Answer

While some laser treatments will require you to avoid sun exposure or leave you with a few days of social downtime, not all laser procedures require downtime. Your expectations for recovery time will be discussed in detail during your consultation and revisited at the time of treatment.

Question 20

How many treatments will I need?

Accepted Answer

Depending on your concern and the laser needed to address this concern, treatments can range from a single treatment to upwards of 6 - 8 treatments. You will be given an estimate of how many treatments you may need at the time of your appointment. While we would love to be able to give you an exact number over the phone, each individual is different and you need to be assessed in person to receive an accurate estimate.

Question 21

Is Appointment needed

Accepted Answer

Is Appointment needed for cosmetic surgery.

Question 22

How long has Dr. Schultz been practicing dermatology?

Accepted Answer

Dr. Schultz has been practicing dermatology for over 40 years.

Question 23

Where did Dr. Schultz receive his medical degree?

Accepted Answer

Dr. Schultz received his medical degree from the College of Physicians and Surgeons at Columbia University in 1973. He completed his medical residency, having served as Chief Resident, at the Mt. Sinai Hospital in New York City in 1978. He received his undergraduate degree from the University of Pennsylvania.

Question 24

What distinctions has Dr. Schultz received?

Accepted Answer

Dr. Schultz has regularly been awarded the title of “Top Doctor,” by New York Magazine, as well as from medical publisher Castle Connolly, and SuperDoctors in the New York Times.

Question 25